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Outstanding customer service.

PostPosted: Tue Sep 18, 2018 5:06 pm
by Clwpaddler
Received my new Hane and fished it the next day. Great balance and cast Florida size flies with ease. Set the hook on a decent sized bluegill and the 7th section snapped. I can only assume that it was a defect since the size of the fish was well under a good size trout in moving water.
Called immediately and had the new section in hand 3 days later. Thank goodness since am leaving for Virginia to fish for a month next week. Thanks TUSA for the great service and product.

Woody Miller
Clearwater, Fl

Re: Outstanding customer service.

PostPosted: Wed Sep 19, 2018 1:36 pm
by John @ Tenkara USA
Hi Woody,

We're sorry for the breakage, but glad you're happy with the service. Bet of luck on your trip!

Tenkara USA